This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and by law we are required to provide you with information about us, about why and how we use your data and about the rights you have over your data. 

Who are we?

We are Sea King Marine Services Ltd. Our Address: 10^th Floor, Akhteruzzaman Center, Agrabad C/A, Chattogram, Bangladesh.  You can contact us by post at the above address or by email at info@skmsbd.com 

We are not required to have a Data Protection Officer therefore any enquiries about our use of your personal data should be addressed to the contact details above. 

How we use your information

• When you use our website
• How we store your data
• How long do we keep your data
• When you submit an enquiry via our website
• When you download a sample document
• Your right to complain
• Updates to this privacy policy

When you use our website

We use cookies on the https://skmsbd.com website. By using the service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the service, your choices regarding cookies and further information about cookies.

How we store your data

Your personal details, including enquiries, are stored and processed on a cloud server based in the Singapore.

How long do we keep your data?

We keep your information for no longer than is necessary for the purposes it was collected. The length of time we retain your personal information for is determined by operational and legal considerations. We review our retention periods on a regular basis. 

When you submit an enquiry via our website

When you submit an enquiry via our website, we ask you for your name, company name, country of residence, email address and contact number. We also ask for which service you like to enquire about. 

We use this information to respond to your query, including providing you with any requested information about our services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.

When you download a sample document

When you request to download a sample document, such as case studies, white papers and brochures, we ask for your name, company name and your email address.

We use this information to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing prospects for our products and services.

Your name and email address are shared with a third-party mailing system which is based in the USA (Google Inc – Address: Mountain View, California, United States). This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of Google G suite user protection. 

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance. You can contact our customer relation officer at info@skmsbd.com 

Updates to this privacy policy

We regularly review and if appropriate update this privacy policy as our services and use of personal data evolves. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and if necessary, to ask for your consent.

This policy was last updated in March 2022.